Trends that Travel Managers need to know more about
In a corporation a Travel Manager’s work is quite hectic, attending to everyone’s travel needs while jumping from task to task could be tiresome.
With this reality, keeping up with all the rising trends and informing travelers and updating them is hard to say the least.
The trends that you need to know about that are at the top of the list:
Trend 1 – Personalization
More than before, consumers are craving a more personalized and efficient travel experience.
Being with the travel end-to-end from the start of the trip until getting back home is the key to a better experience and a greater satisfaction.
Technologies are nowadays so helpful in this aspect that everyone can follow this trend easily.
Moreover, a range of specialized tools are available that Moonline TMC offers that can push the boundries one further step.
Trend 2 – Loyalty Programs
Loyalty programs are becoming a thing of the past.
Millennials (generation whose birth date ranges between 1980s to the 2000s) are finding less value in membership and loyalty programs than older generations.
A research have shown that 28% of all travelers believe that being a member of a frequent flier program leads to more personalized service and a better customer experience.
Trend 3 – Trust as a barrier
Trust may be the biggest barrier to technology adoption.
Despite the vast technological solutions available, researches show that when it comes to privacy people take a step back.
Many are rolling futuristic technologies across the travel industry, fewer than 50% of travelers surveyed said they’d trust airlines with fingerprints for identification purposes.
We will be here for you and will constantly update you on newer trends out there – stay with us!