Business travel issues and frustrations
The list of possible factors that can lead to frustrations during business travel is long.
From flight delays, no wifi, until trip organization and long queues. In a research of Airplus ,
indicates that almost half of all business travelers will encounter issues and frustrations during
their travel and also view it as possible motivation too. The study also focuses on the importance
of finding solutions to ensure that travel management in corporations will ensure that there is a
clear understanding of business traveler frustrations and motivations that reduce costs and
encourages employees to support the business travel program.
Top Frustrations during business travels include:
1. Researching your destination options
Finding your way, to go to a certain restaurant, venue, attractions can be a
difficulty when it comes to traveling, especially if the traveler is not familiar with
the destination city. This can all be avoided by researching in advance, checking
travel blogs, online city guides and mobile apps such as Triposo
2. Going through security, passport control and customs
This can be one of the most aspects of traveling that have a higher chance
of creating frustrations. However, this can be dealt with by certain simple points.
The main step is to Check in online prior to traveling, most airlines are providing
these options currently. Then ensure that you choose the right security line. This
can be tricky and might save you hours! the number of travelers ahead of you.
Next, you should watch out for unconventional luggage, which is likely to be
inspected, families with small children and travelers who appear to have not
been in the airport security line in years.
3. Waiting time
This is one of the external factors that cannot be controlled by any
travelers or Travel management companies. Waiting times in the airport can
result in frustrations especially if they are extended due to delayed flights. One tip
from experience business travelers is to have certain tasks to complete during
4. Short notice travel changes
Another reason business travelers might be frustrated or even lead to their
trip being disrupted is short notice travel changes. Different changes such as gate
changes, flight delays, and flight cancellations. This can be avoided if subscribed
to airline specific travel updates such as mobile apps or SMS services. Another
mean is to always prepare a “Plan B”. Using a TMC will ensure that travelers
will also have access to many travel tools and dedicated teams to ensure a
seamless travel experience despite different disruptions.
5. Away from family friends, Long journey times, and Comfort
This is more of a personal frustration by travelers. A study also by
Airplus concluded that most travelers while on a business trip will encounter stress
and frustration due to a distance from family and friends. This is especially true
when traveling for longer time and distances. This can be minimized by ensuring
that destinations, hotels, flights will have a good connection especially Wifi to aid
in Travellers’ issues. Regarding comfort, TMCs will mostly be able to ensure
comfortable travels with low costs such as premium economy classes that provide
more legroom, entertainment, etc…
What can help you releave those business trips related stress is a Travel Management Company